Returns & Exchanges
At Decathlon, we want you to be completely satisfied with your sports gear, which is why we offer a flexible 365-day return policy for our members. If your purchase doesn't meet your expectations, you can return or exchange it easily through our online portal or at any physical store.
Initiate Your Return
Log in to your Decathlon account and select the items you wish to return from your order history to generate a return label.
Pack Your Gear
Place the items in their original packaging or a secure box, ensuring all tags are attached and the product is in its original condition.
Drop Off or Ship
Take your package to a designated drop-off point using the provided prepaid label, or bring it directly to your nearest Decathlon store for an instant exchange.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing